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Using SchoolDude Maintenance and Technology Work Request System

The Maintenance and Technology Departments are implementing a new system for submitting work orders.  Both the Technology and Maintenance Departments will be using the same system.  This system will be administered by Rose Ramsey x 7150, Help Desk Secretary for Maintenance and Technology. 

The new system is Internet-based and will allow requestors and users to check work orders from anywhere in or outside the district.  The system will also allow requestors to track the progress of all of their work orders and be able to communicate with Rose Ramsey about status.

Under the Staff Resources, click Maint & Technology Work Order Requests

To use the system do the following:

1. Click on one of the links that described above.
2. This takes you to a screen that will ask you to enter your e-mail address.  Please enter your FULL e-mail address, i.e. rene.egle@decatur.esc11.net.  Click SUBMIT
3. Since it will most likely be the first time you have used the system, it will then ask you to enter your Last Name.  Click SUBMIT.
4. It then will ask you to enter further information.  Please complete the form with as much info as you can, making sure to enter your First Name.  Click SUBMIT
5. You are now a new user and your personal request page will come up.  Complete the form, noting required fields, Maintenance or Technology, etc.
6. At the bottom of the page a password is required for you to submit your work request.  The password is:  decatur    (note: all lowercase)
7. Your work request is complete and a screen will now appear that shows you all of your work orders you have.  Here you can track status.